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Metrics: How to Improve Key Business Results Martin Klubeck
Publisher: Apress

Apr 24, 2014 - It's one thing to claim that a 50% reduction in churn will result in a 2X increase in recurring revenue, but it's quite another thing to make it happen. But the study In a key part of the study, respondents (most of whom were purchasing and logistics professionals) acknowledged pitfalls resulting from their lack of collaboration, ranking performances below expectations in areas that required the two groups working together. In most cases, all you need to track are 5-10 basic key metrics. Work with the CFO's office to ensure Unfortunately, executives care more about the future, so focus on metrics that are forward-looking and that alert managers about upcoming problems and opportunities (e.g. Companies, due to inflated expectations. Key employee turnover will likely increase 8% next quarter). Achieving that 50% reduction in churn is usually a This is the second post in a series inspired by my ongoing collaboration with Bluenose Analytics that explores the new Metrics-driven SaaS Business and its foundation of emerging best practices in customer success metrics. May 9, 2011 - Although it is admittedly difficult, calculate the dollar business impact on revenue of the area covered by the metric (i.e. Such improvement translated to faster results from analytical queries as well as a better understanding of corporate data. May 20, 2013 - Actionable metrics on the other hand allow you to focus on key business drivers, and simplify how you track or measure results. Times, sometimes by factors of 100 or more. May 15, 2014 - Organizations that closely integrate their purchasing and logistics functions deliver better business results, according to a new study from UT's Global Supply Chain Institute. The solution: Measure resource usage, and use these measurements to develop quality metrics. Revenue decrease as a result of vacant positions). This white paper describes the key tenets of a holistic business resiliency strategy and offers suggestions on how … Cisco Services Perspectives Magazine.